At MonkeyMind Innovations, we are committed to providing high-quality digital products and ensuring your satisfaction. Please read our Refund and Returns Policy carefully before making a purchase.
1. Digital Products
All products offered on https://monkeymindinnovations.com are digital products, including eBooks, Excel sheets, guides, and software tools. Due to the nature of digital products:
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No physical returns are required or possible.
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Instant access is provided after purchase, which means once the product is downloaded or accessed, it cannot be returned.
2. Refund Eligibility
We understand that issues can occur. Refunds may be considered only in the following situations:
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Technical Issues: If the purchased digital product is defective, corrupted, or inaccessible due to technical issues on our end.
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Incorrect Purchase: If the wrong product was delivered due to an error on our part.
Please note: Requests for refunds simply because you changed your mind or no longer need the product are not eligible.
3. Refund Request Process
To request a refund:
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Contact us within 7 days of purchase at neejanand@outlook.com.
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Provide your order details, including transaction ID, product name, and the issue faced.
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Our support team will review your request and respond within 3 business days.
Approved refunds will be processed via the original payment method used during purchase.
4. Returns
Since digital products are intangible, we do not accept returns. However, if you encounter any issues accessing or using your purchased product, please contact us immediately, and we will assist you.
5. Contact Us
If you have questions about this Refund and Returns Policy or need assistance with your purchase, please contact:
MonkeyMind Innovations
Email: neejanand@outlook.com
Website: https://monkeymindinnovations.com